Victoria

I know.  I know.  I hear it from you guys all the time.  “But I got into cooking because I suck at math”.  Yes, yes, that’s nice for you.  You still have to have a basic understanding of math to do things properly.  There is no way around that, and the more “molecular” the food you want to make, the more numbers you will have to play around with in your head.

Food is science, and science is math.  Yes you can make a good soup with absolutely no further math knowledge than how to count to 10, but what is your food cost per portion?  How much would you have to sell a bowl of it for to make any money?  What if your tomatoes were half off from your supplier?  How much would it cost then?

Restaurant businesses fail more often than any others, and I’m sure there are a lot of factors around why, but one problem that often comes up is managers and owners who don’t know where all the money is going.  Knowing what amount of money is tied up in product and stock is vital to knowing how your business is doing.  Food costing is easy, too.  I dropped high school math at the first possible opportunity, and the basic classes that I took were not my strongest subjects, but knowing this simple math makes me a better chef.

The basic food costing formula: the cost of all ingredients in a dish divided by the number of servings it makes.

Example –

  • Dry pasta costs $1/kg.
  • Salt is $1/kg.
  • Water is free.

If I cook 1kg of dry pasta in 50g salt and 6l water then:

$1+$0.05+0= $1.05.  1kg of cooked pasta (25 portions)=$1.05

$1.05/25 portions = $0.042 per portion of cooked pasta.

In the restaurant business, food cost should account for about 30% of the price on the menu (the rest goes to labour, and overhead.)  Without a basic idea of food costing, a lot of easy to avoid problems can suddenly find themselves in between you and profit.  There are other things to consider as well, like the yield of a given ingredient [how much is edible] also commonly called the edible portion.  I’ll post a follow up, including examples shortly.

If I could only one type of cookie for the rest of my life it would be chocolate chip oatmeal.  With that in mind, I often find oatmeal cookies are lacking in oatyness. I’ve found one way around this is to use 2 kinds of oats in your dough; quick oats and whole rolled oats.

‘Steel Cut’ oats, or ‘groats’ are too dense and unprocessed to use in baking cookies, so resist the urge even if you’re trying for a healthy rustic angle.

The rolled oats will stay whole even after they are baked, giving you that nice oaty look and bite that is so satisfying.  The quick oats will become part of the dough a bit better, giving you a nice taste, and also help with the oaty texture.

Lately I’ve found myself lamenting the state of the Vancouver food scene.  I don’t know if it’s just that I’m particularly unhappy at my current job, sleep deprived because of it and just generally cranky, or if something is really actually wrong at the heart of food in Vancouver.  I’ve been trying to put my finger on it and I think I’ve narrowed it down to six main sub-problems which all lead to this mediocre, over-priced, un-influential mess of food culture here.

The Pay VS cost of living

Now I will be the first to admit that some of the items on my hate list cannot be changed by me nor anyone else and this one defiantly falls into that category.  The simple fact is that the cost of living in Vancouver is outrageous.  According to the first hit on Google for a comparison to Toronto, Vancouver is about 8-10% more expensive than Canada’s largest city. Renting a restaurant space in the city is astronomical and leaves very little room for smaller places offering cheaper food or more niche items to survive.  This in turn means there is less money to go around after paying rent on a restaurant for things like, oh, say staff costs.

That meal you and 150 other people just each paid $200 for … the 8 people that cooked it got paid an average of $9 an hour to make it.  Even at hotel restaurants where pay per hour is better, the average line cook still works 4 hours a day for free.  Your chefs will say that it’s your fault you have to come in 3 hours early to get your prep done because you are too slow, but that’s crap and they know it.  They also know that there’s not a lot of choice for a line cook, because that working for free nonsense is the same everywhere.

 Asian influence

Why does everything need an “Asian influence”?  I was browsing Sherman’s Food Adventures and came across a post about the newly opened Hawksworth restaurant.  For those who don’t know too much about David Hawksworth, he was the chef at West restaurant for a number of years, is in the BC restaurant hall of fame (yes, there is such a thing) and was known for seasonally driven local food.  So the restaurant bearing his name would typify the very thing he has preached all those years while spending other people’s money you say?  But, no.  As Sherman correctly points out (he loves it though), there is enormous “Asian influence” across the board on the Hawksworth menu from the XO sauce on the scallop appetizer, to the five spice broth and enoki mushrooms on the duck main.  I’m not saying these aren’t nice dishes, I haven’t eaten there, I don’t know, my point is just that what happened to local food?

Living in a very “ethnic” (as it is often referred to) part of town I understand that there is a large and influential Asian community in Vancouver and that as I will get to later, a lot of food writers and bloggers are Asian, but why does every restaurant need to have Asian influence? Can a restaurant be good and popular and successful without it? Even West which used to be quintessentially Canadian, on the first menu I found on their site has “Yuzu marinated Octopus Tentacles”.  Being on the inside of the food scene a little, I know that this doesn’t happen to be on their menu because they found a supplier who is growing great little fresh yuzu fruit on their farm in Abbotsford.  The juice comes in little bottles shipped all the way from Japan and is about as close to fresh juice as Real Lemon is to a lemon.  You wouldn’t serve Real Lemon in your fine dining restaurant why are you serving Real Yuzu?

Food Bloggers

I admit, I am sort of a food blogger.  I try to blog more about cooking, than about eating, but still there are a couple of posts up there, I know.  I’m calling out Sherman, and Chow Times, and Ho Yummy and whoever else is out there pretending to know about food.  You work in a bank!  Because you’ve eaten everywhere, doesn’t mean you understand anything, and it doesn’t mean you know about food, it just means you’re probably not hungry anymore.  If someone has the time and wherewithal and most importantly money to eat at a different restaurant every day, you can be damn sure they aren’t working in one.  These blogs are not commissioned and put up content that ego-driven chefs (read: Chefs) will read, and think that these people know what they are talking about and make changes accordingly.  But they are not the voice of the people.  Or maybe they are and the people just suck.  Letting your cultural biases dictate what you order is fine, if every other blog isn’t doing the exact same thing.

I feel somewhat bad for calling out I’m Only Here For the Food.  But the guy eats places, not once, but twice , and can’t even be bothered to order the namesake dish of the restaurant.  Why visit places that cared about falafel so much they named their restaurant after it and not order the falafel!

Lately even Kim-Kiu Ho, the writer of I’m Only Here for the Food has become so despondent with the state of the Vancouver Food Blog community that he has taken himself out of it (hence me feeling bad for calling in out, but I read that ages ago and it’s bugged me ever since).

House-made!

According to the message boards at Something Awful, this is the case everywhere, but I’m including it on the list for 2 reasons – eating out in Vancouver (at a nice, sit-down, tablecloth kind of place) is absurdly expensive, and because it dilutes the effect of all the work that the hundreds of cooks do every day to house-make something.

House made should mean that it is made, from scratch in house.  House baked is an entirely other thing, meaning that it comes in unbaked but still purchased and is baked “fresh” on premises.  Everywhere I’ve worked and everywhere everyone I’ve talked to has worked lies on their menu.  Mostly about “House-made”, but sometimes about “real brandy” or other times about “Wild Mushrooms”.  I love mushrooms, and I know that real wild mushrooms are expensive and time consuming to deal with once they are bought.  Most importantly however, they are tasty. So when I see them on a menu, I give the benefit of the doubt and trust that they are wild mushrooms.  When they are not (as is sadly often the case), I get very angry.  I feel betrayed and ripped off.  I will not eat at your restaurant again.  You think I’m dumb and don’t know what a wild mushroom looks like.  I don’t need that thank you.  Other things are harder to tell though, like “House made preserves”.  I want to believe in and reward anyone who is passionate about preserves enough to make them in house for a busy restaurant, so I will order then.  When they end up being substandard bought in slop then again the whole thing of the betrayal and the sadness comes again.  Stop lying.  Make it and be proud of how much better it is than crap that comes in a bucket, or don’t and put the price down.  It has bothered me when I have had to serve things that were being called “house made” that I didn’t make so much that I would tell the servers to tell the guests that they were not “house made” and that I didn’t want to be associated with such garbage.

Liquor Tax

Liquor is very expensive.  Coming from a place where for better or worse liquor is cheap (and goes on sale and becomes even cheaper), and is available from the supermarket to BC was a shock and every time I have to go to the government run liquor store (but not on a Sunday, they don’t open on a Sunday) I feel like a criminal or a heroin addict going to get their methadone.  I don’t like it.  I’m a responsible drinker and treating people like children makes them act like children.  The high price of liquor makes it hard for restaurants to make it here as most other places a large percentage of gross revenue comes from liquor sales, but here, who has the money?  I would love to order a $100 bottle of wine, if I knew that it didn’t cost $10 for the government to buy to resell at the liquor store to be bought by the restaurant to be re-sold to me.  And then pay tax on it.  If booze was cheaper, food would be better.

Vij’s/Tojos

Vij’s and Tojos!  Why?!  They are such icons in the Vancouver food scene!  And often quoted in proper books (The Flavor Bible comes to mind). What have they done!? -I hear you all scream.

As much as they are a part of the Vancouver food scene, they are also not a part of the Vancouver food scene.  Have you ever run into a cook that used to work at either place that wasn’t Indian or Japanese respectively?  Me neither.  Vij make a point of only hiring Punjabi women to work in his kitchen.  He is proud of this and is quoted in a number of places stating this.  What’s wrong with that?  Vij’s is an island, totally cut off from the rest of the world.  You can’t go stage there, you can’t work there.  It’s not how it’s done.  It’s the same for Tojos.  I want to see more Indian influence on menus, but I can’t learn about Indian food from the so-called best Indian restaurant in Vancouver, because I’m not Indian!  How crazy and isolationist is that?

So what does this all mean?  I don’t know.  Right now I’m in the anger stage of the five Kibler-Ross model stages.  Next comes Bargaining.  I’ll have to post again when that comes.

 

Now while I loved my old bread machine, it took a tumble and fell off the counter and then didn’t work so well.  So, we got a new one – a Breadman BK1060BC. Maybe it proofs a little warmer than the old one, or maybe it’s the new yeast I bought, but we haven’t had much luck with mixing and baking our old bread machine recipes in the Breadman.  It is perfect for making dough, however, and we have a convection oven to bake in anyways.

I almost prefer to mix my bread in the machine and bake it in the oven.  That way you get to make it whatever shape you like and with our convection oven, it comes out beautifully.  Most bread machines seem to come with at least one dough setting (our old one also had a pizza dough setting, and our new one has an “artisan dough” setting which takes over 5 hours!).

Here’s a recipe to try out in your machine, it’s my new favorite, Potato Oat Bread.

Potato Oat Bread

Yield: One 2lb Loaf

Ingredients

  • 2 Eggs
  • 1 1/3 Cup Lukewarm Water
  • 2 Tablespoons Sugar
  • 2 Tablespoons Olive Oil
  • 1 1/2 Teaspoon Salt
  • 4 Tablespoons Milk Powder
  • 1 Tablespoon Gluten Powder (Optional)
  • 1 Tablespoon Lecithin (Optional)
  • 3/4 Cup Potato Flakes
  • 3/4 Cup Quick Oats
  • 2 1/2 Cups All Purpose Flour
  • 2 Teaspoons Bread Machine Yeast

Cooking Directions

  1. Follow the guide for your bread maker, or standard bread baking practices. In general, for a bread machine you\\\'ll be putting the liquids on the bottom, and the dry ingredients on the top. The lecithin powder can be added to either set of ingredients.

Potato Oat Bread

Potato Oat Bread

The gluten powder and the lecithin are optional, but recommended.  I posted before, about the benefits of lecithin, but the gluten powder is a new ingredient for me.  Gluten is the protein responsible for trapping the gas the yeast produces, allowing bread to leaven.   Adding an ingredient to bread that does not have gluten (anything but wheat flour), can mean that the bread gets a bit dense or becomes crumbly and lacking structure. Adding the extra gluten powder can give the bread a helping hand when it comes to rising.

As an extra ingredient, gluten was never mentioned at school, and I’ve never come across any information about it in any book I’ve ever read, but I’d seen it at a couple of stores and thought I’d try it.  Galloways carry it, and I had seen it at Save-On-Foods in the bulk bins listed as Super Gluten 100.  I use it now in any bread dough that is not strictly a white wheat flour dough (it is also good for whole wheat breads, as proportionally whole wheat flour has less gluten than regular AP/bread flour).  I also add it to any dough that needs extra structure such as pizza dough.

A ganache is simply chocolate and a liquid homogenized to form a paste or liquid.  Ganaches can be hard enough to cut and hold their shape (dipped chocolates), or soft enough to enrobe a cake (sacher cake glaze) depending on the ratio of liquid to chocolate.  The liquid (or liquids) used can virtually anything from water, to fruit puree, to most commonly milk or cream. Ganches are a cornerstone of the pastry world and making a perfect one is often a test given to commis pastry cooks in a similar way to cooking a perfect omelette is given to commis cooks.

The principles are quite simple. Half melt your chocolate, scald your liquid(s), pour one third over at a time and emulsify with the stick blender (or for those with too much time on their hands, a whisk).  Just like using the stick blender at any time, it is important to use a deep container.   Also, since you are working with chocolate make sure you don’t incorporate any air.  If you aren’t sure as to how stiff you want a ganache, make a stiffer one with less liquid than you think you will need, and slowly add you liquid till you get the correct consistency.  Keep in mind that your ganache will be stiffer once cold and can be warmed to thin as needed.  Finally, once homogenized, let your ganache set up in the fridge overnight to achieve crystallization.

Big Robot Coupe immersion blender

Big Robot Coupe immersion blender

Most home kitchens now seem to have an immersion blender (or stick blender as they are sometimes known), but not everyone seems to know how to use them.

Most importantly, you need a nice deep container to blend in.  At work, bain marie inserts are used, but really anything that is narrow and deep will do just fine.  As long as the blade of your blender is completely submerged, you should be okay.

The next important thing is to not incorporate too much air if you don’t want to, for instance if you are working with chocolate.  Keeping the blade fully submerged will allow you to blend smoothly, but blend in any air.  If you see a lot of bubbles forming or hear a bubbly noise, take your blender out (the blade guard will hold an air pocket), and re-insert it, on an angle.  Even if it looks like your mixture is not coming together on top, underneath it will and moving the blender around while still submerged should allow you to homogenize without incorporating any air.

Bain marie insert

Bain marie insert

Inspired by Chris’ last post about why restaurant food is better than yours, I thought I’d do a similar post about why restaurant desserts are better than yours. 

Tuile [or tuille], French for tile, is a wafer thin cookie that can be spread to almost any shape before baking and when still hot from the oven can be set in 3 dimensions.  It doesn’t change its shape at all in the oven, so whatever shape it is before, it will be after.  It can be formed into cones, or baskets, or rings, or well, just about anything.  Tuile batter is incredibly easy to make and freezes well enough that you can pull it out when you need it.  The recipe here was given to me at school, and makes a lot more tuile than you think:

Beat 4 egg whites and 175g sugar till frothy.  Add 100g melted butter and mix well.  Add 100g AP flour and mix well.   Chill before use.  That’s it. 

To bake  – make a template of whatever shape you like and spread the mixture inside.  The ideal thickness is about 1-2mm.  At work most of the time we use old plastic tub lids to make stencils, and when I’ve done tuile at home, I’ve done the same.  Bake tuile at 325ºF until lightly golden.  Only do a few on a tray at a time if you are shaping them once they are baked because they will cool too fast otherwise. 

They are a really nice way to make some ice cream a bit fancier.  You can also sprinkle them with chopped nuts, or chocolate or sprinkles or whatever before they are baked.  A couple of neat easy tricks are to drape hot baked circles of tuile over a rolling pin to cool so they have the curved shape of the rolling pin; another is to sandwich tuile circles between 2 mini tart shell forms after they are baked to make a basket shape.

Have you heard about America’s Test Kitchen?  Well now you have, so check it out.   Their website is an incredible tool for home cooks and pros alike.

What separates them from other shows and websites is their testing process.  They try variation after variation of method, ingredients, and cooking process until it works.  Along with the website and show, they also have quite a few books.  I LOVE their ‘New Best Recipe’!  LOVE IT.  It’s got everything.  You need a banana bread recipe?  Theirs rocks.  They talk about the process that they went through to get to the one they settled on.  They talk about common faults and how to avoid them.

Only going to send your kid away to college with one cooking book?  Make it this one.  It’s regular food that people crave and like to eat … no bacon foam here.  They also often have variations on the recipes (aka free extra recipes!). One of my favourite segments of their show is the review corner, where they test everything from coffee makers to jam.

The website has every show and every recipe from the current season for free, and all the others for a subscription.  It’s pretty awesome.  Check it out.  For real.  Also it’s hosted buy a guy that wears bow ties!  What’s not to love?

Are you thinking about going to cooking school with dreams of working in the best kitchens in your city or the world? Are you debating between going to culinary school or staying at your current miserable job?  Well, before you tell your boss to go screw off, a few words of advice to mull over.

A little background on myself – I come from a hard working family, and I’ve never been one to turn down an opportunity that I wanted  because it was difficult or whatever.  In my second to last year of high school, I took 11classes and volunteered 40+ hours a week, and directed two school plays.  I have never not had a job since graduating.  Going in to culinary school, I’d read Anthony Bourdain’s Kitchen Confidential and reasonably thought I knew what to expect.  Work would be long and tough and yeah yeah burns blah blah blah.  It will be different for me.  I really somehow thought it would.  I thought well, maybe I wasn’t that interested in working at a place like that, and labour laws have to apply to kitchens, and most importantly I wanted to do pastry, and that’s all girly and easy.

All though school (all 6 hours a day), I cruised through.  It wasn’t that tough a school, but it was the best that Vancouver had to offer.  The first big shock that I encountered was my fellow classmates.  Out of 25, at most 8 had aspirations to actually do pastry as their career.  A couple were cooks looking to pad out their resumes, a couple were housewives who were bored of looking after their kids all the time, and most of them just loved to bake at home and thought doing what you like to do in your spare time as a career sounded easy.

A year after the end of the program, I was the only one still working as a pastry cook.  A lot of people found the field too competitive, or found that almost anything pays more than an entry level cook position does, others simply decided they didn’t like it.  One out of 25.  Now that percentage may not be typical, but from talking to other people in the industry, it doesn’t actually seem that strange.  Especially for pastry.  People seem to think of pastry as something so inherently different from cooking that it’s an entirely different job, but it’s not.  It’s still life in a kitchen, and working the pastry line can actually mean you are the last to leave for the night, but probably not the last to arrive.

Don’t think you’re cut out to work in a high stress environment like a restaurant kitchen?  Want to do pastry anyway?  Work at a bakery.  Maybe a small catering company.  The reality is that most small, family run, easy to work in kitchens don’t employ a dedicated pastry cook.  If they aren’t buying in their desserts, they are probably made by someone who is also doing garde manger.  Places that employ people to just work on pasty are: hotels with decent restaurants attached or large banqueting facilities, high-end restaurants, busy catering companies, and bakeries.

Think your favourite restaurant might have a pastry chef, but aren’t sure?  Have a look at the dessert menu – does it have apple (or cherry) pie and ice cream, brownie and ice cream, and maybe a cheesecake of some sort.  Yes?  No pastry chef.  At best maybe, maybe an over worked garde manger CDP who has no interest in pastry, yet has to run that section too, and tries to keep the menu simple and boring to keep prep time down and so not too many customers are interested in the menu enough to bother ordering from it.

So, somehow you’ve found yourself at pastry school and are looking to make the best of it, what can you do to improve your chances at getting into somewhere decent to learn right off the bat?  Talk to your chef instructor, and ask if they know anywhere that you can stage.  Staging is basically volunteering, but without any of the glory.  Staging, especially when you are in school will most likely be potato peeling, veg chopping or lemon curd making.  If where you are staging is famous for their clafoutis, you can be pretty sure you’re going to spend a lot of your day cracking eggs and making pie dough.  That’s not to say it’s not good experience.  It is, but more than the skills you will learn, it’s an early opportunity to see if you like the kitchen atmosphere.

Nasty scarred arms

Nasty scarred arms

As a workplace a kitchen is most like a…..construction site would be the best analogy.  But with more towel slapping and inappropriate sexual comments and touching.  Like a construction site it’s a high stress environment with a tight schedule, a very strict hierarchy, and danger everywhere.  Unlike a construction site, everyone is living very close to the poverty line, and has the arms of a cutter.  Also unlike a construction site, the odds of getting something thrown at your head by your boss are significant.  That all said, staging is also really good for making connections.  After your third cooking job, most likely, every job you get after that will be through someone who knows someone who knows that you did pastry at wherever, so you might as well get started meeting people early.

Got kids that need looking after?   Got family obligations?   Like your evenings and weekends to yourself?  FIND A NEW CAREER.  It’s almost that simple;    especially at first.  If you are very lucky and get to write your own schedule, and you are the pastry chef somewhere, many many years down the road, maybe then you might get weekends off.  But not evenings.  And defiantly not Christmas, New Years, Valentine’s day or any other occasion that people like to spend with their loved ones.

Do you need to eat every 4 hours?  Can you only work 8 hours a day before you go all loopy?  Do your feet hurt after a couple of hours of standing?  FIND A NEW CAREER!  The only place in town that I know of where you will actually get your legally owed break time each shift and food to eat during it is at a unionized hotel that is very difficult to get a job at for precisely that reason.  Also, if you are actually busy during your shift, that break time may go out the window.  If you are working the line – forget about it entirely.  There is never, repeat never a time when you are working on the line that you will be able to take a break away from your station.  When was the last time you were stuck waiting minutes for a salad because “the cook is on a break”?

Just because you like to cook at home or bake cupcakes for your office co-workers, it doesn’t mean that you should become a cook.  I have yet to meet a career changer who had a normal job before cooking, that has the broken-ness that it takes to work a line.  However proficient they become at using their knife, or making a perfect butter sauce, there is still that thing inside that tells them that they need a sit down or that they’ve been here a long time and they are tired and isn’t it time to go home soon?  Maybe you’re different.  But I doubt it.

I started cooking at 21 and now at 25 I feel like a senior citizen in the kitchen, with a 21 year old as my sous chef.  If you go in with an attitude that because you are older, or even more experienced than someone, you should be the boss, you will get your ass beat.  Even if all of that is true, that youngster is still technically your boss and the more you fight them the worse your day will be.  Your chef and sous will almost undoubtedly side with your boss because they are part of the same hierarchy, and you will have made a lot more enemies than you ever intended.  The best thing you can do is be humble but confident.  Know what you know well and have enough balls to speak up when you don’t know what you’re doing.

Work cleanly and efficiently.  That was the best advice I ever got about working in a kitchen: You can work too hard, or not hard enough; you can work too fast or not fast enough, but you can never work too clean.  The more time I spend in kitchens and watching other people work, that seems to be the great measuring post of exactly how good you are – how clean you work.  Commis work like a hurricane is sweeping through their station and they are lost inside it, along with everything they have touched all day.  Second cooks make a mess with what they are doing now but clean it up before they move on to something else, and Chefs de partis work like machines, having nothing out of place and everything right where they need it.  If you are stuck at a point in your career and don’t know how to move up – work cleaner.   If I ever found a commis or stagiere who worked clean I would go out of my way to find them a job or a promotion.   If you are just one of those people who can’t seem to keep themselves or their stuff clean and tidy, maybe life in the kitchen isn’t for you.

L'Atelier de Joël Robuchon

L'Atelier de Joël Robuchon - A spotless kitchen

The higher up the fine dining ladder you go, the more cleaning you will have to do.  That may sound strange, but it seems to be true.  At a casual family restaurant, there are probably not going to be too many influential friends of the owner or chef getting a tour through the kitchen, nor is the famous chef from out of town going to ask to see the back of the house when they come to eat, because they probably aren’t going to be coming to eat.  More and more high end kitchens are being built open so that the public can see the cooks making their meals.  People don’t want to watch their food being cooked in a dirty mess.  So, be prepared to get down on your hands and knees and scrub the floor, be prepared to scrub the inside of your vent hoods down at the end of every service if you’re working somewhere really fancy.  A full scrub down of every surface on your station at the end of the day is par for the course.

I’ve made the job sound horrible and miserable and awful, which just isn’t the case.  Cooks form friendships with other cooks in a way that only combat veterans seem to.  If you work somewhere nice, and go out to eat, drop the name of where you work (preferably to a server who knows what they are doing) and you will be treated like royalty.  I have had meals almost on the house that would have cost other people hundreds.  It’s one of the few jobs that will allow you to travel to your hearts content, will let you be creative and methodical at the same time and the only thing I can think of where you use all your senses.  Your job is to create memories for your diners and as long as you do that well and never lose sight of that as your goal, there is nothing better in the world.   But no whiners please.

When you are making a chocolate brulee or any kind of chocolate anglaise, achieving a completely smooth texture in the final product can be tricky, but there is a way to do it.

The trick is to half melt your chocolate; essentially meaning that some of your chocolate is melted, but there are still some lumps of unmelted, but hot chocolate.  Half melting will heat your chocolate up enough that it will melt completely when your cream is added but still leep some of the stable cocoa butter crystals needed to make a perfect emulsion.

If you fully melt your chocolate, there are no tempered cocoa butter crystals left to remain stable, and that can affect the texture of the final product.  If totally unmelted your chocolate may not fully melt out with the heat of the liquid and might require further heating to do so, which greatly increases the risk of scalding, burning and curdling.

With your chocolate half melted, take 1/3 of your hot liquid (for an angliase, this can be done before or after  re-cooking as long as it is still warm enough to melt the chocolate the rest of the way), and pour it over all the chocolate.  Let it sit for about a minute, and then with your immersion blender, tying not to incorporate any air, emulsify your mixture.

It will be tricky and depending on the ratio of liquid to chocolate, tough on your blender, but do what you can before adding the next 1/3.  Repeat the process and you should be left with a totally smooth emulsion ready to be baked or served.

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